Bolt Food has been in the news lately. Even though the feature from Bolt is shutting down in Nigeria and South Africa, the company is launching a new scheduled delivery feature in Kenya.
The Scheduled Order feature allows customers to pre-order meals and place them, even when restaurants are fully booked, closed, or when couriers are in high demand.
“Scheduled orders will enhance the overall Bolt Food app experience for restaurants, couriers, and customers, resulting in a smoother operation. The feature allows restaurants to optimize order management and kitchen preparation, couriers to increase their earnings by strategically planning deliveries throughout the day, and customers to enjoy their favorite restaurant meals through Bolt Food, all at their preferred time and location. Since we launched, there has been a 20% uptick in orders utilizing this feature,” Edgar Kitur, Country Manager, Bolt Food.
To schedule an order from a restaurant, customers need to select a food item and choose “Schedule Order” as the delivery option. They then specify the preferred date and time for meal delivery.
The company is collaborating with over 40 providers on the platform to ensure that Kenyans have access to more delivery options, particularly after midnight.
