Once a traditional delivery company, ShaQ Express has evolved dramatically over the past three years and has seamlessly incorporated several services to become not just an Internet-based application (App), but Ghana’s first Super App.
For those unfamiliar with the term, a Super App is a platform that offers multiple services under a single umbrella. Globally, these apps have been successful in meeting the diverse needs of consumers with the convenience of a one-stop digital solution.
In Africa, the potential for Super Apps is immense, given the rapidly increasing smartphone usage and digital literacy.
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Three years ago, Anthony Owusu-Ansah, the Founder & CEO of ShaQ Express, envisioned a similar revolution in the e-commerce and logistics landscape of Ghana.
The company started as a delivery service, using 4 motorcycles for package delivery and grown the fleet using electric bikes. However, Owusu-Ansah saw beyond the traditional role of a logistics provider.
He noticed the potential to bring together various services and provide a connected digital experience to users.
Thus, ShaQ Express expanded its services to become a Super App, offering an array of features: from shopping from various vendors, ordering food and cakes, accessing home services, to booking appointments at a virtual clinic or online pharmacy.
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The app, available on both the Apple App Store and Google Play Store, also includes an efficient digital payment system. This built-in feature allows users to manage their purchases, deliveries, and other services all in one place, creating a seamless shopping and transactional experience.
Despite the global popularity of Super Apps, few local companies have ventured into this realm in Africa.
ShaQ Express is thus leading the charge, with a vision to become an international player while retaining its local roots.
The company’s success in creating Ghana’s first Super App shows its potential to compete on the global stage.
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The transition from a delivery company to a Super App in just three years is a testament to the innovative and forward-thinking leadership of Anthony Owusu-Ansah.
His dedication to meeting customer needs and leveraging digital transformation has set the company on a fast track to success.
By providing multiple services on one platform, it has not only increased user convenience but also set a new standard for e-commerce and logistics in Ghana.
As a local company with a global vision, ShaQ Express is paving the way for a new era of Super Apps in Ghana.