Rain has confirmed that hit by a safety breach. The South African telco revealed in an e-mail to subscribers that its safety crew found unauthorised entry to the group’s bill storage system.
In accordance with BusinessTech, the vulnerability has been “recognized and remedied”. Nevertheless, some historic invoices “might have been accessed”, with the data restricted to prospects title and postal addresses.
“Firstly, we need to guarantee you that your delicate info is safe, and no motion is required from you in any respect. We will affirm that there was no unauthorised entry to any techniques that retailer info resembling login particulars, ID numbers, banking or card particulars. This info was by no means in danger,” says the corporate.
“We want to guarantee you that our rigorous safety measures had been profitable in guaranteeing that additional delicate info stays safe and personal. Cybercrime is a prison offence and rain is working with the related authorities to analyze the matter.”
Rain Introduces ‘My Rain’ Cell App
Rain South Africa has launched ‘My Rain’, its new cellular app which is predicted to permit prospects to handle their accounts and knowledge utilization immediately from their smartphones.
Rain lists the next app options on the Google Play Store web page:
- Handle your account – Customers can replace their private particulars and fee technique, and consider their present and previous invoices.
- Billing data – Customers can see how a lot they’re going to be billed for the month. No nasty surprises.
- Each day utilization – Customers can see how a lot they’ve been utilizing for day by day of the previous month.
- Full management – Customers are at all times in management. Improve, change plans, and even cancel at any time.
- Contact assist – Customers can get assist immediately via my rain. Log a community, billing, RICA or onboarding question with us and since we have already got their particulars, we’ll be capable to assist customers as quick as attainable.
The app is at the moment accessible on the Google Play Retailer and Huawei App Gallery, iOS customers can look forward to finding it on the App Retailer quickly.
